1. Introduction
This Privacy Policy explains how Silverline Commerce collects, uses, stores, and protects personal information when you use our website, services, and Merchant of Record infrastructure.
By using the website or services, you acknowledge and agree to this Privacy Policy.
2. Company Information
Silverline Commerce is operated by MB Silverline Commerce Ltd, Company Registration No. 307631537, Laisvės al. 110, LT-44253 Kaunas, Lithuania.
Email: info@silverline-commerce.com. Website: www.silverline-commerce.com.
3. Information We Collect
Silverline Commerce may collect and process personal information, technical information, and business information where needed for inquiries, website operation, services, or compliance.
- Personal information such as full name, email address, company information, contact details, country or business location, and information submitted through forms or inquiries.
- Technical information such as IP address, browser type and version, device information, operating system, referral URLs, and website interaction or usage data.
- Business information such as transaction volumes, business models, operational requirements, and compliance-related information.
4. How We Use Information
Information may be used for the purposes listed below.
- Responding to inquiries.
- Providing services and operational support.
- Improving website functionality and user experience.
- Fraud prevention and security purposes.
- Compliance and regulatory obligations.
- Internal analytics and operational monitoring.
- Communication regarding services or updates.
5. Legal Basis for Processing
Where applicable under relevant privacy laws, Silverline Commerce processes personal information based on user consent, contractual necessity, legitimate business interests, legal and regulatory obligations, and fraud prevention or security requirements.
6. Sharing of Information
Silverline Commerce may share information with payment providers, technology and infrastructure providers, compliance and verification partners, legal or regulatory authorities where required, and professional advisors or operational partners.
Information is shared only where reasonably necessary for operational, legal, or compliance purposes. Silverline Commerce does not sell personal information to third parties.
7. Data Retention
Personal information is retained only for as long as necessary to fulfill operational purposes, comply with legal and regulatory obligations, resolve disputes, enforce agreements, or maintain security and fraud prevention controls.
Retention periods may vary depending on the nature of the information and applicable laws.
8. Data Security
Silverline Commerce uses technical and organizational measures designed to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no system or transmission method can be guaranteed as completely secure.
9. International Transfers
Because Silverline Commerce supports global digital commerce, information may be transferred to or processed in countries other than your country of residence where required to provide services, support operations, or satisfy compliance obligations.
10. User Rights
Depending on applicable laws, users may have rights to access personal information, request corrections, request deletion, object to processing, request restriction of processing, and request data portability.
Requests may be submitted through the contact details provided below.
11. Cookies and Tracking Technologies
Silverline Commerce may use cookies and similar technologies to improve website functionality, analyze website traffic, enhance user experience, and maintain security or operational performance.
Users may manage cookie preferences through browser settings where applicable.
12. Third-Party Websites
The website may contain links to third-party websites or services. Silverline Commerce is not responsible for the privacy practices, content, or policies of third-party websites. Users access third-party websites at their own risk.
13. Changes to This Privacy Policy
Silverline Commerce reserves the right to update or modify this Privacy Policy at any time. Updated versions become effective upon publication on the website. Continued use of the website or services constitutes acceptance of the updated policy.
14. Contact Information
For privacy-related questions or requests, please contact Silverline Commerce at info@silverline-commerce.com or visit www.silverline-commerce.com.